Thank you for using our products and services (“Services”). The Services are provided by Zelva Networks SRL (47187259) Romania, Iasi, Str. Drobeta. By accessing this website, you are agreeing to be bound by this website's Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Any claim relating to FastPromo’s website shall be governed by the laws of Romania without regard to its conflict of law provisions. General Terms and Conditions are applicable to the Use of the website.

The accuracy, performance, timeliness, precision, and appropriateness of the content and tools we provide on the FastPromo website are not guaranteed. The company accepts no liability whatsoever for any consequences that may occur due to the use of the content and services provided by FastPromo. We cannot and will not guarantee the detection and correction of errors and omissions on our website.

FastPromo retains sole ownership of all content and material published on the company’s website. Visitors and customers of FastPromo are strictly prohibited from sharing, reproducing, or in any way interacting with any element of the site’s content in a manner that is not strictly authorized by the company. Using the site and its content – in whole or in part - without authorization is considered a criminal offense, and damages can be claimed in the event of illegal access or use.

The information provided by FastPromo is published for informational purposes only and does not constitute advice or recommendations of any kind. The company accepts no responsibility for the way in which the information provided is used by the customer nor any consequences that occur as a result of acting on the information published by FastPromo. All information is provided on an as-is basis, with no guarantees of accuracy or completeness. All actions and activities and any resulting consequences represent the sole responsibility of the customer.

In no event shall FastPromo or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit or due to business interruption) arising out of the use or inability to use the materials on FastPromo’s Internet site, even if FastPromo or a FastPromo’s authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Payments on FastPromo are processed using secure and verified payment gateways, with no sensitive financial information input through our website. The secure method of accepting payments is processed using SSL encryption. By purchasing our services, you are explicitly agreeing that you clearly understand and agree to what you are purchasing and will not file a fraudulent dispute via your credit card or debit card institution.

Furthermore, you have authorization to use the credit card, debit card, or any other payment source used to make the purchase. Upon a fraudulent attempt to file a dispute or chargeback, we receive the right, if necessary, to reset all followers and likes, terminate your account, and/or permanently ban your IP address. We will also submit all evidence on file to the other party. Users acknowledge chargebacks, disputes, or payment reversals will not be carried out prior to discussing the situation with our support team.

FastPromo has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by FastPromo of the site. Use of any such linked website is at the user’s own r

The customer acknowledges and accepts that full and partial refunds will only be provided in the event that the products and services purchased from FastPromo are not provided in full within the specified period of time as a direct result of the company’s own action or inaction. A full or partial refund will be provided at the discretion of the company in the event of delivery delays or failure to complete the order in a timely manner.

If you believe you may be eligible for a refund, please get in touch with a member of the team at FastPromo as promptly as possible. We will make every effort to resolve the issue in a mutually amicable manner, including the provision of a full or partial refund in the case of non-delivery. All refund requests should be submitted in writing, directed at our customer support team via e-mail.

Please note that our refund policy does not apply if the customer has engaged in any activity that breaches the terms of use set out by FastPromo. This includes running additional promotional campaigns while our products are being delivered, making alterations to their social media accounts, or attempting to use our products and services for unethical purposes. In all such instances, all outstanding monies may be withheld, and no refund will be provided.

FastPromo is also under no obligation to provide a full or partial refund in the event of disruptions or delays that occur for reasons outside our direct control. For example, in the event of a major social media outage or an external network issue that we have no control over, we reserve the right to refuse requests for refunds. All refunds are provided at the sole discretion of FastPromo, and all cases will be fairly considered. If you believe you are eligible for a refund for any reason, please contact a member of our customer service team to discuss the issue in full.

All customers have the right to cancel their orders and claim a full refund on the condition that the order has not yet been processed on our side. Once the order has been verified and the delivery process begins, there is no option for canceling your order.

We, therefore, advise contacting the FastPromo team as a matter of urgency if you believe you have made a mistake of any kind during the order process. All requests for order cancellation will be given fair consideration, though we reserve the right to refuse requests for full or partial refunds once the order has been processed in our system.

At FastPromo, we have a zero-tolerance policy for all types of fraudulent activities and the unethical use of our products. We, therefore, reserve the right to deny access to our services and to the FastPromo website to anyone we believe may be conducting or attempting any kind of illicit activities. We also reserve the right to withhold all monies and cancel all pending services ordered in the event of any breach of the terms and conditions set out by FastPromo.

All instances of suspected fraud will be brought to the attention of the relevant authorities, and the individual(s) in question will be permanently excluded from the services provided by FastPromo.

Our retention guarantee covers all products and services provided by FastPromo for a period of 60 days. This means that during the first 60 days following fulfillment of your order, we will replace any lost followers, likes, views, and/or plays, etc., 100% free of charge.

However, our retention guarantee will be rendered null and void in the event of any action or activity that breaches the terms of service set out in this document.

Please contact the team at FastPromo immediately if you detect the loss of any of the products provided within the first 60 days in order to organize prompt replacements.

At FastPromo, we have no control or influence over the decisions made or actions taken by any of the social networks we provide promotional products and services for. Consequently, we accept no responsibility or liability whatsoever in the event of pages, profiles, or accounts being suspended or terminated for any reason.

The customer, therefore, acknowledges and understands that all services provided by FastPromo are used entirely at their own risk. As the terms of service outlined by any social network could change at any time and without notice, we accept no liability or responsibility in the event of subsequent accounting issues resulting from the use of the services we provide.

The customer is strictly prohibited from making any alterations to their social accounts or specified content for the duration of the campaign with FastPromo.

Any alterations made could render your profile, your content, or your account inaccessible, disrupting or preventing the services requested from being provided.

In the event that any data or account modification adversely affects the provision of our services, FastPromo reserves the right to cancel the customer’s order and retain all outstanding monies. Our refund policy does not apply in cases where data modifications have in any way affected our capacity to deliver the services requested.

Please note that under no circumstances must any other marketing campaigns be run at the same time as your campaign with FastPromo. While providing our services, we track and measure the performance of the products we provide to assure their quality and effectiveness. Any other campaigns running simultaneously could affect the accuracy of the metrics we track, making it impossible for us to assess the quality and effectiveness of our services.

If the customer runs any other marketing campaigns alongside their FastPromo campaign, we reserve the right to claim credit for all subsequent benefits of the combined campaigns. Likewise, we accept no liability or responsibility for any negative effects that may occur due to multiple promotional strategies having been run at the same time.

If you have any questions or concerns regarding or any of these terms of service, please contact a member of the FastPromo team before using our website or accessing any of the services we provide.

The materials appearing on FastPromo’s website could include technical, typographical, or photographic errors. FastPromo does not warrant that any of the materials on its website are accurate, complete, or current. FastPromo may make changes to the materials contained on its website without notice. FastPromo does not, however, make any commitment to update the materials.

FastPromo may revise these Terms of Use for its website without notice. By using this website, you agree to be bound by the then current version of these Terms and Conditions of Use.

1. FastPromo is not affiliated with YouTube, TikTok, SoundCloud, Twitter, Telegram, Instagram, or any Instagram third-party partners in any way.
2. It is your sole responsibility to comply with the social media platform’s rules and any legislation that you are subject to. You use FastPromo at your own risk.
3. We are not responsible for your actions and their consequences. We are not to blame if your social media account is banned for any reason.
4. We require links to your social media accounts to obtain the required information for the platform’s API. We do not store, give away, or otherwise distribute your account link to any third parties.
5. The expected number of followers, likes, views, plays, etc., is not guaranteed to you in any way.
6. We can’t guarantee the services’ continuous, uninterrupted, or error-free operability.
7. It is the sole responsibility of the customers to ensure their accounts are set to “public” during their use of the FastPromo service. Any downtime of service in relation to a client changing their profile to “private” will not result in any payment reimbursement for that period of time.
8. You agree that upon purchasing our service, you clearly understand and agree on what you are purchasing and will not file a fraudulent dispute via the payment processor.
9. We reserve the right to modify, suspend or withdraw the whole or any part of our service or any of its content without notice and without incurring any liability.
10. It is your sole responsibility to check whether the Terms have changed.